We have been experiencing Hardware issues in HostEvil Server(server.quickvirtuals.com). Our team has tried countless times to recover and resolve this issue but this issue seems to be not resolving breaking our 99.9% uptime guarantee. Hence, We are migrating all users to a Bigger and new SSD Server which is totally stable.
The process of Migration might take few hours but by 21/01/2021 01:00PM , All issues should be resolved. The new IP Address would be 148.251.132.94 but the Nameservers, Hostname of the new Server will still be the same so that It does not cause any trouble.
We are sorry for any inconvenience caused due to this Downtime. If any user who has ordered Hosting, Reseller Hosting within 7 days of this message wants refund, They can claim it by Raising a ticket for refund and we will process the same.
Again, We are extremely sorry for any inconvenience caused
Regards
Ankesh Anand
CloudMate Softwares
Edit 1: (Reporting Date: 21/01/2021 22:40PM IST)
Server has been Migrated, Updated and User Data has been Migrated Successfully as reported 21/01/2021 22:00PM IST. We give a 100% uptime guarantee for this New Server and no further issues will be caused.
Regards
Technical Team
CloudMate Softwares
Edit 2: (Reporting Date: 22/01/2021 09:00PM IST)
The Hardware error of Previous Server has been fixed and All users are therefore intimated to use IP Address 138.201.80.43 for their Websites and Nameservers as follows:
ns21.cloudmate.in
ns22.cloudmate.in
ns1.quickvirtuals.com
ns2.quickvirtuals.com
ns1.hostevil.com
ns2.hostevil.com
Also, We have upgraded the Server Capacity and Limits and We give a 100% uptime guarantee for this Old Server as well and no further issues will be caused.
Regards
Technical Team
CloudMate Softwares
